Sorry I couldn’t reply earlier, I was on a vacation for clapping back against some rude guy. Surprised nobody suggested filing a police report for a stolen/missing firearm immediately.
This is definitely not something you just let go.
I agree “stole” is probably not the cleanest word unless there is evidence an employee personally took it. “Conversion” is the more precise civil theory.
But saying it is “absolutely not conversion” is just as unsupported. OP voluntarily gave UPS possession for a limited purpose: transportation/delivery. That does not automatically transfer ownership or give UPS unlimited authority to destroy a serialized firearm with no paper trail.
UPS may have a strong tariff/policy defense if the handgun was shipped through an unauthorized label or account. That could defeat a declared-value/insurance claim. No argument there.
But claim denial is different from lawful destruction.
The questions are:
Was the package actually undeliverable?
Was delivery attempted to the gunsmith/FFL?
Was return to sender attempted?
Was return refused?
Why was the firearm supposedly nonreturnable?
What exact tariff clause did UPS rely on?
Who authorized destruction?
Who was the third-party destruction vendor?
Was the serial number documented?
Is there a destruction certificate?
Without those facts, nobody can honestly say this “probably happened exactly in accordance with law, contract, and policy.” Maybe it did. Maybe it was misrouted, lost, internally stolen, or mishandled and then explained away by a phone rep.
The policy violation may explain denial of insurance. It does not, by itself, prove UPS had lawful title or lawful authority to destroy the gun without documentation.
I would not sue as the first move. I would build the record first, fast.
- File a lost/missing firearm report with local law enforcement. Do not overstate it as “UPS stole it” unless there is evidence. Say the firearm is missing in transit, UPS claims it was transferred for destruction or is unrecoverable, and no proof of lawful destruction has been provided.
- Send UPS a written demand for the exact tariff clause, full tracking/exception history, delivery-attempt records, return-to-sender records, reason it could not be returned, chain of custody, serial-number record, third-party destruction vendor info, and destruction certificate.
- Put the gunsmith on written notice to preserve all communications, shipping instructions, UPS account communications, emails, texts, intake notes, and employee notes. If they told a non-FFL customer to use a normal UPS/Pirate Ship label, they may have exposure.
- File the formal UPS claim anyway, even if they say it will be denied.
- Ask whether UPS, the gunsmith, or any involved FFL filed an ATF theft/loss report or local law enforcement report.
Then, if UPS cannot produce the gun, prove lawful destruction, or pay, talk to a lawyer. The better defendant may be the gunsmith if the bad shipping instruction is in writing. UPS will argue policy violation. The gunsmith will have a harder time explaining why a firearms business told a customer to use a noncompliant shipping method.